Shipping policy

📦 Shipping Policy

1. Order Processing
• Orders are processed and shipped within 1–2 business days .
• Orders placed during official holidays may require an additional business day for processing.

2. Shipping Time
• Domestic Shipping: 3–7 business days, depending on the location.

3. Shipping Fees
• Shipping fees are calculated based on location & according to shipping company price list.

4. Shipping Address
• Please ensure that your shipping address and phone number are accurate.
• Incorrect information may cause delays or result in the order being returned.

5. Lost or Damaged Shipments
• If your order arrives damaged, please contact us within 24–48 hours and provide photos of the item.
• In case a shipment is lost, we will assist you in submitting a claim with the shipping company.

6. Changes After Shipping
• Once an order has been shipped, the address cannot be changed and shipping fees are non-refundable.

7. Contact Us

For any shipping inquiries, you can reach us at:
📩 Email: kayanworld.info@gmail.com
📱 Phone/WhatsApp: __